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FAQs


GENERAL

Paradhis is within the beautiful grounds of Boconnoc Estate, Lostwithiel, Cornwall.

Take a look at this handy video to show you how to get to the venue

Please do not follow your satnav to Paradhis as it will not bring you in to the estate and you are likely to get lost. 

Please make sure you use the directions below. What3Words: ///waking.trial.balanced - there will be plenty of festival signage from East Taphouse

FROM M5 / A30 

From M5 take the A30 to Bodmin.   At Bodmin come off the A30 and follow signs for the A38 to Liskeard. Get on the A38. 2 miles approx. after Bodmin Parkway Station, turn right (signposted to East and West Taphouse and Looe/Polperro - B3359). Continue to the "T" junction. Turn left onto A390, go to East Taphouse. Turn RIGHT onto B3359 signed Looe/Polperro & Boconnoc). Follow from the *** below. 

FROM M5 / A38 

From M5 take the A38 to Plymouth.   Go over Tamar Bridge to Liskeard.  Stay on bypass to large roundabout. Take second exit A390 to St. Austell. After 3 miles, come to EAST Taphouse, see garage on right, go round a bend and up hill. Take next left, signposted to Looe / Polperro B3359 & Boconnoc. Follow from ***

 A390 from St Austell 

Go through Lostwithiel on A390, towards Liskeard.  Go to EAST Taphouse.  1st turn right (signposted Looe / Polperro B3359 & Boconnoc). Follow ***

 ***Approximately 1 mile along the B3359 take the 1st right signed Boconnoc (with a tiny sign) Then take immediate left signed Boconnoc and 1st right about 1/3 of a mile down the road signed Boconnoc.  Go to cross road with lodge by the gate where the sign says Boconnoc, By appointment only. Drive straight through there and follow the signs to Boconnoc which take you along the road round to the left, down a long straight drive to a tall stone obelisk. 

Follow the road round to the left, and one of our helpful stewards can guide you from there 

Please note there is no public transport options to Paradhis, you either have to arrive by car or via taxi. 

Take a look at this handy video to help you get here

Unfortunately you cannot bring your drone. We have a team onsite who will be using them who are fully licenced and insured. 

Swans and geese have taken up residence on the lake with their new cygnets goslings. As these feathered families can be quite protective, we have to cancel all lake activities for 2024 to give them space and keep everyone safe. This means the lake is completely out of bounds for 2024.

We’re sorry for any inconvenience this might cause and appreciate your understanding.

95% of well-being activities in the main venues are included in your festival ticket price. There are a selection of optional Enhancements that are bookable on top of your festival ticket, such as Deer Safari's, Blacksmithing and Sauna Sessions. There will also be a number of optional smaller paid activities and workshops onsite. 

Please note some vendors will only accept cash. So please bring cash and card with you as there isn't a cash machine available onsite. 

Please do bring your own yoga mat to the event.

Please arrive at the area your session will be held at 15 minutes before your start time to go through health & safety documents etc. 

Safarai's will require wet weather gear and comfoortable, sturdy shoes for walking.

Sauna and Win Hoff sessions - please bring your swimwear, towels, water bottles and an open mind. Flip flops / easy to put on shoes also advised. Warm clothing for after the Wim Hoff session is a must. 

We do not operate a cashless festival site. There will be vendors who will accept cash only, and the bars and other vendors will accept either cash or card. Please bring cash and card with you to ensure you will not be disappointed, as there isn't any cash machines onsite. 

Unfortunately no dogs, or any other pets / animals are permitted to the festival site. This includes leaving animals in your vehicles/ caravans / live in vehicles etc. Please don't do this it is not ok! We will notify the relevant authorities if anyone is found to have done this, and you will be asked to leave the festival. 

Yes, we will have activities for children of all ages. From bushcraft, to workshops. They can also participate in most of the activities such as yoga and ceremonies.

If you are camping, you can bring food and drinks for the campsite. Please note glass is not permitted anywhere. 

You cannot bring any food or drink into the festival arena. 

Paradhis is not alcohol free. There will be bars serving Lager, Cider, Wine, & Spirits. 

There will be a number of alcohol free options available throughout the site including Lucky Saint, Kombucha, Cacao, Origin Coffee, From Trees Tea and so much more. 

The festival Arena is open as follows:

  • Friday 4th July - Midday - 2am
  • Saturday 5th July - 8.30am - 2am
  • Sunday 6th July - 8.30am - 23:30


If you are camping in a tent or live-in vehicle you can arrive at 10am on Friday 4th July to set up camp.

We ask all campers to leave the site before Midday on Monday 7th July. 

Please ensure you respect the land and take all belongings with you. Anything left behind such as tents will be deemed abandoned and disposed off accordingly.


TICKETS

Once you purchase your tickets from the website, you will receive a confirmation email with all of the details. 

We will then send you the QR code tickets 7 days prior to the event date. This is what you need to bring with you (digitally or printed) to be scanned in at the box office to exchange for wristbands.

You can view or download your tickets at anytime by logging into your account here: https://www.paradhis.co.uk/bookings

You can change names there, and fill out all information required for your bookings such as other peoples names / mobile phone numbers and vehicle registrations.

Please note, that unless all guest and vehicle details are completed you will not be able to access your tickets. 

Yes please. Everyone needs a ticket to gain access to the site. 

If you are bringing a live in vehicle or caravan, each occupant requires a weekend camping ticket and you must also purchase the correct live in vehicle pitch that fits your vehicle. 

If your vehicle / caravan is larger than the allocated pitch size, you must buy two pitches. 


Yes. Any vehicle you bring with you (that is not a live-in vehicle you intend to sleep in-these need to have a live in vehicle pitch) requires a parking pass.

Tickets and booking fees are non-refundable. So please ensure you purchase the correct tickets required for your party.  If you can no longer attend, you can sell your tickets on via our ticket resellers Tixel. 

You can view or download your tickets at anytime by logging into your account here: https://www.paradhis.co.uk/bookings

We certainly do! You can apply for PA tickets once you have purchased all other tickets needed for your party as you will need to input the order number to be able to apply. 

Apply here

All information about the application process can be found here

Yes we do - take a look at our information pack here.

We offer both a split payment or payment plan option so you can spread the cost of your tickets.

 Please note, should you fail to complete the final payment you will not be refunded any monies paid, and you will not have any tickets secured for the festival. Full terms here

Payment will be requested again after two weeks and if this fails you will receive an email to say that your payments have failed and you will be moved to a manual process and must make payments by logging into your Easol account.  

You will have been given a set deadline on your account and must complete payments by this date. 

You can make payments, view or download your tickets at anytime by logging into your account here: https://www.paradhis.co.uk/bookings

If you do not pay off the installment plan by the set deadline you will lose your deposit, tickets and any extra's or accommodation within your booking. 

You can make payments, view or download your tickets at anytime by logging into your account here: https://www.paradhis.co.uk/bookings

Yes.  Once the ticket has been paid for in full you can log in to your Easol account and change the name yourself: https://www.paradhis.co.uk/bookings

You can manage all aspects of your tickets by logging in to you accounts, such as adding your mobile number, vehicle registrations etc.

You can also pay off any payment plans, and download your tickets in your booking profile area.  

To reset your Easol password, use the following link 

Password reset

Use the email address you used for your booking of this will not work.


CAMPING (Tents & Live In Vehicles)

We do not offer camping for one night. If you wish to camp you must purchase a full weekend camping ticket.

Paradhis is wild camping, so there are no electric hookups onsite. Please note generators are not permitted. 

No. Tents are not permitted in any vehicle area. 

Tents are not permitted in any vehicle areas, you can however bring an awning for use.

You can arrive to setup your camp from 10am Friday 4th July. This includes all live in vehicles or tent campers. 

The main arena opens at midday 5th July. 

All campers (tents or live in vehicles) must vacate the camp grounds before midday Monday 7th July. 

Please ensure you take all camping equipment with you. Anything left behind will be deemed abandoned and disposed of accordingly.

There will be water points and showers within the main tent campsite.

If you have a live in vehicle please bring plenty of your own water. 

There will be toilets in each camping field. 

Unfortunately BBQs and fires are not permitted. Gas stoves or gas BBQs are fine. 

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