Tickets can be bought using a Payment Plan that allows eligible customers to pay for tickets over Five payments (each an “Instalment”). The Payment Plan is available to any customer buying a ticket online “Eligibility Period”), subject to ticket availability. The first Instalment must be paid within the Eligibility Period
Any paid instalments are non-refundable and no claim can be made to recover this money in any way whatsoever.
The first Instalment (including service charge) will be charged to your credit or debit card immediately upon your purchase of the ticket during the Eligibility Period. The final Instalment/ each subsequent Instalment will be automatically charged to your credit or debit card on or around the due dates, without further recourse to you. If your card is declined, we may update the expiry date on our records and attempt to process the payment again. If your card is declined again, you will be contacted for an alternative card. Any alternative card must belong to, and be in the name of, the original purchaser. If we are not provided with an alternative card within 5 days of the due date, your ticket will be void, but you will not receive a refund for any previous instalments (including service charges) already made.
The transaction will be completed only once your payment of all Instalments and fees has been processed and the total due paid in full.
If you do not pay any of the Instalments in full by the dates outlined in your payment plan and we are not provided with an alternative credit or debit card within 5 days of the relevant due date where the original method of payment provided is declined, you will lose (i) the paid instalments (including service charge) and (ii) the ticket(s) to which you were entitled under the Payment Plan.
The Payment Plan requires that, at the time the first Instalment is made, you make a full commitment to purchase a ticket and pay the full ticket price plus service charge.
It is recommended that you ensure that adequate funds are in place to process the payment of all instalments on the agreed dates and that your credit or debit card does not expire before the final Instalment can be charged.
Payment Plan tickets cannot be transferred, refunded or exchanged after purchase.